- Introduction
Welcome to Popilas (“we”, “us”, “our”). Protecting your personal information is important to us, and we are committed to transparency about how we collect, use, and safeguard your data. This Privacy Policy explains the types of information we collect, why we collect it, how it is used, and your rights under Singapore’s Personal Data Protection Act 2012 (PDPA). If you have questions, you can contact us at info@popilas.com.
- Personal Information We Collect
When you interact with Popilas, we may collect personal information such as your name, email address, phone number, delivery address, and payment details. We also gather information about your use of our website, preferences, and interactions with our services. This may include the bags you rent, browsing history, and engagement with our promotions.
- How We Use Your Information
Your information helps us provide and improve our services. We use it to:
- Process rentals, deliveries, and returns.
- Personalize your experience, showing bags and offers suited to your style.
- Communicate updates, promotions, and information about our services.
- Understand website usage, improve features, and maintain performance.
- Detect and prevent fraud or unauthorized activity.
We only use your personal information for purposes consistent with the reason it was collected.
- Legal Basis and Consent
Under Singapore’s PDPA, we collect, use, and disclose personal information only with your consent, unless otherwise allowed or required by law. By using our website and services, you provide consent for the collection, use, and disclosure of your data as outlined here. You have the right to withdraw consent at any time, and we will respect your decision while maintaining obligations necessary to complete ongoing rentals or fulfill legal requirements.
- Sharing and Disclosure
We may share your personal information with trusted third-party service providers who assist with deliveries, payments, website hosting, analytics, and marketing. These partners are required to safeguard your information and use it solely for purposes aligned with Popilas. We do not sell personal data.
- Cookies and Tracking
Our website use cookies and similar technologies to enhance user experience and analyze website activity. Cookies may remember your preferences, track visits, and help us tailor content. You can manage or disable cookies through your browser or our preference settings. Please note that disabling certain cookies may affect some site functionality.
- Data Retention
We retain personal information only as long as necessary to provide services, fulfill legal obligations, resolve disputes, and enforce agreements. Data that is no longer needed is securely deleted or anonymized.
- Protecting Your Information
We use administrative, technical, and physical safeguards to protect personal information from unauthorized access, alteration, disclosure, or destruction. This includes secure servers, encrypted communications, and restricted access to staff who require the information to perform their roles.
- Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Withdraw consent for certain uses of your data.
- Ask us to stop direct marketing communications.
To exercise these rights, please contact us at info@popilas.com.
- Children’s Privacy
Popilas does not knowingly collect personal information from individuals under the age of 13 without parental consent. If we learn that we have inadvertently collected such data, we will take steps to delete it promptly.
- Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices, services, or regulatory requirements. Updates will be posted on this page, and significant changes may be highlighted. We encourage you to review this page periodically to stay informed.
- Contact Us
If you have questions, concerns, or feedback regarding this Privacy Policy or how we handle your personal information, please reach out to us:
Email:info@popilas.com
Your trust is important to us. At Popilas, we are committed to transparency, responsibility, and keeping your personal information secure as you enjoy renting and experiencing our premium bag collections.